You know, sometimes receiving feedback from a long time customer can provide great prospective on how we handle our service - I always stand by this as it truly is a vital way for us to see how our customers receive and interpret our services.
We have had the pleasure of working with Eric from Washington Home and Energy for roughly a year now and when he sent us his feedback, I had to share.
"I have been using the services of Vessio.com/Maintenance Wire for approximately 1 year. I found this web site maintenance business from an on-line search I conducted due to on-going problems with my previous developer. Having no word of mouth, referrals for Vessio.com I approached them very cautiously. My main concerns were: Would they complete tasks as per my wishes? Would they have integrity, and honesty in their business practices? Would I be able to pick up the phone and have a representative actually answer my call? From the start I realized that their actions would define them over time, not their words. I have to say that Mike Danna with Vessio.com/Maintenance Wire has not only exceeded my expectations in web site development but has proven himself to be an honest man who will complete given tasks on time and in a professional manner.
BTW - Mike did not request this testimonial………I offered it!"
Thanks Eric, it has been great working with you!